Our Airport Ambassadors wear bright blue jackets to ensure they are easily identifiable and stand out.
Airport Ambassadors are located throughout T1 and T2, including at well-marked information desks:
International Terminal (T1) - Departures Level
Between check-in counters "G" and "H" Opposite check-in counter "D", near front terminal entrance Opposite SYD Airport Tax and Duty Free Store after immigration and security screening
International Terminal (T1) - Arrivals Level
Opposite passenger exit A and B
Our Airport Ambassadors bring a sincere and caring attitude to Australia’s busiest airport which helps provide a positive experience for all visitors.